In our concluding installment, we look at the importance of understanding your existing organizational culture.
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Operations play a critical role in the successful maintenance and sustainability of products or services once they are released into production. Employing a disciplined approach to operations management can lead to increased effectiveness, cutting costs and a competitive advantage.
What is it that makes learning from projects so elusive? This article posits that culture has a significant influence. Presented here are the most common challenges to learning identified in industry and academia—reframed as cultural issues—alongside practical recommendations for overcoming them.