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Knowledge Transfer: Where Process Improvement Begins (Japanese Translation)

by Michael Wood

What do Business Process Improvement initiatives have to do with knowledge transfer and knowledge management? When done correctly, the BPI process hinges on knowledge transfer and lays the groundwork for ongoing knowledge management. Here we discuss a basic BPI process through the lens of knowledge transfer. This article download has been translated into Japanese.

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Half this game is ninety percent mental.

- Yogi Berra