Project Management
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Obtaining Useful Customer Feedback

white paper

Getting your customers' feedback can help you understand best what they want, need and liked or disliked. Gathering feedback is often seen as a means to an end, rather than a proactive continuous way to better your overall strategy.

One Solution for Project Success: Project and Change Management in the PMBOK Guide

white paper
by Thomas Luke Jarocki

Project management is primarily an integrative job. This includes the integration of change management principles and activities throughout the project lifecycle. Unfortunately, many practitioners--regardless of their backgrounds--find it difficult to integrate strong change management principles and techniques with project management practices. PMI standards hold many of the keys required for developing structured and robust change management activities without the need to create a separate or adjunct change management plan.

Overview of Information Security for New and Non-IT Project Managers

white paper
by Rubaiyyaat Aakbar

Information security is all about protection of information and its critical elements (confidentiality, integrity and availability), including the systems and process that use, store and transmit that information. When it comes to information security, what exactly does it mean to us as project managers? This author helps you put the right procedures in place.

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