The Application Maintenance Manual presents information on your system and describes the programs in technical detail to assist the maintenance programmer. It is written for personnel who are responsible for the maintenance of the system and who need to understand the operating environment, security and control requirements.
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Managing change is vital to keeping your project on track. Be prepared for changes with this simple form.
What is a data warehouse, how do I use it, and what's in it for me? How should you instruct and inform your data warehouse users on these subjects? Here is an informative paper on the inner workings of a data warehouse that was built to perform category management analysis for a retail grocery chain.
Each employee or team member is unique, with specific skills, talents, weaknesses and work styles. Shouldn't your employee incentive and reward program reflect that individuality? This set of checklists and worksheets will help you develop a program to keep employees happy and motivated, with appropriate incentives and rewards--developed with input from each of them
Don't retire the legacy system without backing it up and knowing how to restore it if necessary.
Time to add new hardware to your project? This tool will help you to determine whether you should go ahead and make the investment or if you should look into leasing your equipment.
Time to give your Help Desk Services a checkup. Make sure everything is running efficiently and note improvements that must be made.
Make sure there is clear documentation on how to install and, if necessary, remove all system components.
Use this tool to keep track of salary changes--whether it's an annual increase, merit increase, promotion, demotion or any other reason.
This document outlines the strategy for deploying a standard systems development methodology and its supporting tools to IT project teams. It is a framework for ensuring that the project team understands, applies and measures the effectiveness of the methodology.