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11 items found

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Quality Function Deployment

Wiki

A technique used within the business reengineering methodology that ensures, and provides a means for, cross-functional planning and communications. It is a technique used for converting customer needs and satisfiers into quantitative terms.

Quality Measurement

Wiki

A set of techniques, used on a continual basis, that measures performance in terms of customer needs and satisfiers. Quality Measurement is concerned with the perception levels of customers and how to use those measurements in the design of a product or service and/or to track towards the achievement of activity goals.

Quantitative Analytics and Projects

by Muhammad Anees

In this series of few articles in quantitative techniques for project professionals, I will explore how the technical understanding and application quantitative analytics can help projects move to the next level of success benchmarks. It is commonly perceived that risks and projects success are closely related and measuring of risks and projects success are both a hot topic how the measurement tools can determine different levels of risks and success for the same objective plans. Thus, this blog series will discuss and highlight a few issues in risks and success measurement through quantitative techniques to be more effective. Stay tuned to the series as we will update the articles on each weekend brunch for you.

Questioning

Wiki

The most widely used facilitation technique. The most effective workshop facilitator asks questions to:

Questionnaires and Surveys

Wiki

This technique allows for collecting a large amount of data in a short period of time. There are two types of questions that may be used: "close-ended," where the responses to questions are provided in multiple choice or scale format, and "open-ended," where the respondents are encouraged to speak freely with no structure.

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"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

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