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A technique used within the business reengineering methodology that ensures, and provides a means for, cross-functional planning and communications. It is a technique used for converting customer needs and satisfiers into quantitative terms.
A set of techniques, used on a continual basis, that measures performance in terms of customer needs and satisfiers. Quality Measurement is concerned with the perception levels of customers and how to use those measurements in the design of a product or service and/or to track towards the achievement of activity goals.
= Quantitative project management =
The most widely used facilitation technique. The most effective workshop facilitator asks questions to:
This technique allows for collecting a large amount of data in a short period of time. There are two types of questions that may be used: "close-ended," where the responses to questions are provided in multiple choice or scale format, and "open-ended," where the respondents are encouraged to speak freely with no structure.
Q: Quoted by the PMBOK 6th: "Testing is an organized and constructed investigation conducted to provide objective information about the quality of the product or service under test in accordance with the project requirements. The intent of testing is to nd errors, defects, bugs, or other nonconformance problems in the product or service. The type, amount, and extent of tests needed to evaluate each requirement are part of the project quality plan and depend on the nature of the project, time, budget, and other constraints. Tests can be performed throughout the project, as different components of the project become available, and at the end of the project on the nal deliverables. Early testing helps identify nonconformance problems and helps reduce the cost of xing the nonconforming components". So all tests will be carried out in which process?Truc Pham Trung on Feb 02, 2019