Agile is often 'sold' as a way to improve quality of products and services. One of the fundamental Agile principles is that continuous attention to technical excellence and good design enhances agility.
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Lean Six Sigma techniques can be used at a smaller scale, but to be successful it needs to be adapted to the specifics of IT projects. This presentation is based on a real case study, using Lean Six Sigma to measure the impact of process improvement initiatives in a hybrid project delivery environment.
Lean practices have revolutionized the manufacturing industry; the application of lean principles have also had a big impact in construction, IT, services and health care. In this webinar we will share some of those principles and practices and give examples how they can be used in a large variety of projects.
Has your organization or quality management team gone through the effort of adopting the Plan, Do, Check, Act (PDCA) strategy for making improvements to various processes? This talk will dive into what it really takes for an organization, or even a department within, to make true gains from the PDCA process.
Neste webinar projeto RMS Titanic é explorado para mostrar algumas causas comuns de falhas nos projetos bem gerenciados. O autor explora os "cinco pecados dos gerentes de projeto”, cinco comportamentos identificados em pesquisas recentes como fatores chaves de fracasso na gestão de projetos. Estes são: arrogância, ganância, ignorância, fraude e abstinência.
En este webinar se explora el proyecto RMS Titanic para mostrar algunas causas comunes de fallas en los proyectos. El autor explorará los "cinco pecados de los gerentes de proyecto". Estos cinco pecados son las cinco actitudes identificadas en investigaciones recientes como factores clave de fracaso en la gestión de proyectos, que son: la arrogancia, la ambición, la ignorancia, la fraude y la abstinencia.
November Book Club Q&A Closing Webinar - Project Management Simplified: A Step-by-Step Process
We have all been placed in the position of being a customer and having experienced varying degrees of satisfaction. We may have even envisioned what ideal service should resemble, yet grappled with how service experiences often fall short of our expectations. This presentation will explore customer satisfaction in the world of project management.