by Erik Rueter
April 08, 2021 |
55:39 |
Views: 5,621 |
PDUs: 1.00 |
Rating: 4.53 / 5
Businesses are increasingly focused on diversity, equity, and inclusion (DEI) – realizing that multiple perspectives can be more profitable when building products and services. However, DEI initiatives often translate to addressing the needs of marginalized groups whose members are immediately identifiable while underserving invisible groups like LGBTQ+, religions, people with mental health issues &/or disabilities, to name just a few. By continuing to disenfranchise these groups, companies are unwittingly lowering productivity and potentially losing valuable human resources. Through a mix of storytelling, statistics, and practicing human-centered design methodologies, webin