Kanban is becoming a popular way to visualize and limit work-in-progress in software development and information technology work. Teams around the world are adding kanban around their existing processes to catalyze cultural change and deliver better business agility. This book answers the questions: What is kanban? Why would I want to use it? How do I go about implementing it? How do I recognize improvement opportunities and what should I do about them?
The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.
The Hurricane Katrina problems cited by project managers and engineers have barely been solved. New evidence has surfaced that proves that a great deal of the destruction that Katrina wrought could have been minimized, or even avoided--and more importantly, it could be used to prevent another disaster.
As our series continues, we find out how Bejan’s constructal law could have been applied during Katrina, and learn insights from a veteran crisis manager on the scene evacuating New Orleans’ residents.
As our series concludes, we find out why it took so long for aid to be dispatched to New Orleans and how crisis management procedures have been improved.
If there's one thing that can send a project downhill fast, it's cost overflow. No one wants it, but it happens nonetheless. Here are some thoughts on what causes it and how you can avoid it.
Building a bridge between the business mission and technology is at the heart of the ITIL framework, which is ubiquitous in much of Europe. With a revised version released in May, more U.S. organizations are taking a closer look to determine where the process improvement model might improve their IT efforts. Here’s an overview of ITIL and recommendations for getting started.
There will be times when you are dealing with an extremely stressed team, working long hours under a deluge of urgent deadlines and pressure. How you handle these situations, from acting as a buffer to conveying confidence, will have a huge impact on the outcome.
