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You Get What You Pay For

by Karen McIsaac

Chargeback systems have been credited with helping companies better prioritize their IT initiatives, instill greater discipline in the planning and budgeting process, and enhance the credibility of their IT departments. Critics cite political and administrative headaches. Here, a proponent simplifies the case for chargeback.

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"That rainbow song's no good. Take it out."

- MGM Executive Memo after first showing of The Wizard of Oz

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