Project Management
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113 items found

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CRM Assessment with Call Center Plan

PREMIUM project plan

Are your customers getting the service they want from your Call Center? Do you need to implement a Customer Relationship Management (CRM) package to improve Call Center service? Use this Microsoft Project plan to assess the fit of a CRM package into your business.

Financial Management System Project Plan

project plan

This robust (450 tasks!) Microsoft Project plan guides you through an entire Distributed Application Development project for a financial system, from planning to rollout.

Business Continuity and Contingency Plan

PREMIUM project plan
by Sandra Reed

No company wants to halt its operations under extenuating circumstances for any length of time. Use this risk management document template to create a specific plan of backup and recovery procedures so that work can flow uninterrupted when change strikes.

CRM Implementation Plan

PREMIUM project plan

This Microsoft Project plan will walk you through a full CRM implementation, from selecting the package to setting it up to post-implementation follow-up.

Contingency Risk Management Plan

project plan

Does your business have a contingency plan to handle the impact on critical business processes of an emergency system failure? Mitigate the risk using this Microsoft Project plan as an example of how to prepare for the worst.

Banking Package Implementation Plan

project plan

Deploying an application solution package in a banking environment is complicated and challenging. This Microsoft Project plan based on a real project shows you how.

Business Process Improvement Plan

project plan

Here is a project plan for a project to model and define the "order-to-cash" business process in a retail environment and recommend process improvement opportunities.

HR Package Evaluation Plan

PREMIUM project plan

Have you been tasked to help evaluate HR application packages? This Microsoft Project plan will come in handy.

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