This technique can be used for analyzing the bias and inaccuracies of implemented measurement criteria. In addition, this technique will help identify the precision of the measurement criteria and normalize out any factors that could impact the accuracy of the measurement.
Applying this set of techniques involves the process of scanning the enterprise to relate the social systems present within it and to identify the possible disconnects between the systems and the desired behaviors which they were designed to reinforce. The social systems are the structure to motivate, pay, and drive people to perform a process. This analysis provides a big picture of the social systems within the organization. General categories of analysis include:
The core thesis behind SAFe is that while frameworks like Scrum can work in the small, there are greater considerations that must be addressed before agile methods can function in the large.
This OPM3 case study uses material from the forthcoming book Using OPM3. At Microsoft, the Customer Service and Support division has made this link between strategy management and customer-facing teams by transforming its portfolio management capability. This case study will describe several phases of this transformation, including how it aligns with OPM3--and how OPM3 is providing guidance for ongoing improvement.