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65 items found

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Critical Path Analysis

Wiki

An analysis technique used to identify the critical (essential) and non-critical (non-essential) activities associated with a business process or work plan and the amount of float (slack) associated with each activity.

Cryptographic Hash Function

Wiki

A hash function is an algorithm that turns a string (for example, a typed sentence) into a unique, fixed length string of characters that the computer understands as the same thing. So the output just looks like a jumble of letters and numbers to the human eye, but in that form a computer can then process and work with the information more efficiently. The fixed length string is sometimes called a message digest or digital fingerprint.

Current Systems Analysis

Wiki

A set of techniques used to analyze current systems and assess the degree of support provided to the set of business activities being reengineered. Data, procedures, and problems can be analyzed. Assessments of user and technical satisfaction can also be performed.

Customer Needs Analysis

Wiki

The purpose of this analysis technique is to identify the specific customers whose satisfaction is critical to the success of the enterprise and to determine their needs. This technique focuses on eliminating misunderstanding, misinterpretation of customers and needs, understanding the customer viewpoint of the value stream, forming a foundation for reengineering, and identifying customer problems.

Customer Satisfier Analysis

Wiki

A technique used to identify and examine the actions and/or outcomes that will produce satisfaction for the customer of a value stream. When used in conjunction with Customer Value Stream Interaction Analysis and Event Analysis, a complete value stream profile is developed to guide reengineering initiatives.

Customer Value Stream Interaction Analysis

Wiki

The technique used to identify and scope an enterprise's value streams and the customers it serves. Used in conjunction with Event Analysis and Customer Satisfaction Analysis, this technique identifies all interactions between the customers of the value stream and the enterprise, the responses, the activities required to satisfy...

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