38 items found

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How to Align Relationship Expectations

by Lonnie Pacelli January 10, 2024

So much of what a project manager does is about relationships, but they aren't one size fits all. They can take on three forms—and these takeaways can help you right-size relationships before they turn sour.

How to Be Better at Stakeholder Management

by Michelle Stronach February 10, 2014

People’s interests, attitudes and authorities change constantly, and your project is only part of the many things influencing these changes. As a project manager, you need to continually understand your stakeholders, assess the landscape--and use that knowledge to guide the planning and management of your project.

How to Become a Legendary Project Manager

by Olivier Cothenet September 9, 2019

You're a great project leader, but have you ever tried to go a step beyond to be a legendary project manager? One that can win commitment of stakeholders with just a few words and garner trust and support of the people working around you? Here are some tips...

How to Build Stakeholder Confidence Despite a New Engagement

by Joe Wynne May 30, 2024

When you go into an organization cold, you can be seen as an outsider who has high potential to cause problems. With the right preparation and communications points, you can influence critical partners to be on your side.

How to Connect with Project Stakeholders Through Social Media

by Bruce Harpham October 31, 2019

With social media, you have less control than with traditional “broadcast” style media tools. That’s the downside. The upside: more conversation! That means greater opportunities to engage your stakeholders in a meaningful way.

How to Embrace and Truly Delight Your Customer!

by Brian Anthony O'Malley April 27, 2018

Having well-honed customer relationship management skills is a key differentiator in project management. Embracing and truly delighting your customer goes well beyond the basics of traditional customer satisfaction. Take a closer look at some ways to move beyond the mundane to delivering a truly great customer experience!

How to Help Non-Planners Become Planners

by Dianne Naughton January 14, 2019

When a team leader who is a planner at heart is forced to work without an official project management plan, there are still ways to covertly organize the workflow that can closely mimic effective PM principles.

How to Improve Application Delivery With Agile

by Bruce Harpham November 12, 2015

Many technology project managers focus on building or improving applications. Businesses rely on reliable and high-quality applications to serve customers and maintain operations. If you are in the business of application delivery, read on to see how agile can help.

How to Keep Stakeholders Engaged

by Bart Gerardi April 18, 2024

Engaging stakeholders does not simply mean finding out what they want, and attempting to deliver it. Stakeholder groups often have conflicting requirements and desires, and there is no way to give everyone what they want, all of the time.

How to Make the Right Project Decisions

by Ken Whitaker May 24, 2010

Is a mechanism really needed to provide structure for making key project decisions? Yes. Being in a leadership role, you’ll be pressured by people wanting decisions made for the best interests of the company, the employee or the customer--and they typically conflict. Let’s look at the three categories of influences.

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