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86 items found

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The Benefits of ITIL

white paper
by Pink Elephant

This white paper strives to clarify and provide real examples of the benefits derived by adopting and implementing ITIL.

I Don't Have Time to Manage Requirements--My Project is Late Already!

white paper
by Elizabeth Larson Rich Larson

[This Article Provided Courtesy of PMI]

This paper provides and overview of requirements management, emphasizing the relationship between requirements management and project management, It describes the requirements framework and associated knowledge areas. In addition, it details the activities in requirements planning, describes components of a Requirements Management Plan, and explains how to negotiate for the use of requirements management tools, such as the Requirements Traceability Matrix to "get the project to done."

Calculating Utilization

white paper
by Thomas E. Lah

To run a successful professional services business, managers must understand how to effectively account for their consulting staff’s productivity. But assessing productivity can be challenging without a standardized formula for calculating billable utilization.

More Customer Satisfaction--Less Scope Creep

white paper
by John Kilian

[This Article Provided Courtesy of PMI]

Successfully satisfying a customer begins with identifying and understanding--before project work commences--the customer's project-related needs and expectations. This paper examines how project managers can develop project blueprints that help the project team define the project's scope-of-work and subsequently create project solutions that correspond to the customer's requirements and expectations.

Identifying Requirements from BPI Documentation

white paper
by Michael Wood

In this installment on requirements, we will walk through the methodology for identifying IPOs, the functional data model and briefly address level of effort estimating.

MS Project Case Study: Administaff

white paper
by Kevin McKenzie

Full-service human resources service provider Administaff upgraded to Microsoft Office Project 2007 for an EPM solution to take it to a higher level.

TruePlanning for IT Portfolio Management

white paper
by David P. Seaver

Key IT governance activities--such as IT alignment, IT resource management, IT spend management and transformation, IT risk management and IT performance monitoring and improvement--must be supported by an agile and credible cost, schedule and risk estimating discipline to be successful.

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