The Benefits of ITIL
This white paper strives to clarify and provide real examples of the benefits derived by adopting and implementing ITIL.
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This white paper strives to clarify and provide real examples of the benefits derived by adopting and implementing ITIL.
This is a continuation of articles exploring some of the concepts introduced in ITIL V3’s Service Strategy book. This core volume in V3 covers the overall business aims and expectations, ensuring that the IT strategy maps to these.
[This Article Provided Courtesy of PMI]
This paper provides and overview of requirements management, emphasizing the relationship between requirements management and project management, It describes the requirements framework and associated knowledge areas. In addition, it details the activities in requirements planning, describes components of a Requirements Management Plan, and explains how to negotiate for the use of requirements management tools, such as the Requirements Traceability Matrix to "get the project to done."
To run a successful professional services business, managers must understand how to effectively account for their consulting staff’s productivity. But assessing productivity can be challenging without a standardized formula for calculating billable utilization.
[This Article Provided Courtesy of PMI]
Successfully satisfying a customer begins with identifying and understanding--before project work commences--the customer's project-related needs and expectations. This paper examines how project managers can develop project blueprints that help the project team define the project's scope-of-work and subsequently create project solutions that correspond to the customer's requirements and expectations.
In this installment on requirements, we will walk through the methodology for identifying IPOs, the functional data model and briefly address level of effort estimating.
Full-service human resources service provider Administaff upgraded to Microsoft Office Project 2007 for an EPM solution to take it to a higher level.
From Microsoft
This case study examines how the new Microsoft Office Project 2007 cut straight to the bottom line for Computer Sciences Corporation.
Key IT governance activities--such as IT alignment, IT resource management, IT spend management and transformation, IT risk management and IT performance monitoring and improvement--must be supported by an agile and credible cost, schedule and risk estimating discipline to be successful.
From the Robert H. Smith School of Business
A study of a resuscitation trauma team shows how important teams can be to your organizational structure.
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"Imagination is more important than knowledge, for knowledge is limited while imagination embraces the entire world." - Albert Einstein |