Managing Customer Expectations
Your customers' level of satisfaction can be affected by changes in either their expectations or your performance. That means you have to pay attention to both. Learn how here.
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Your customers' level of satisfaction can be affected by changes in either their expectations or your performance. That means you have to pay attention to both. Learn how here.
Getting your customers' feedback can help you understand best what they want, need and liked or disliked. Gathering feedback is often seen as a means to an end, rather than a proactive continuous way to better your overall strategy.
[This Article Provided Courtesy of PMI]
The Project Definition Rating Index is a revolutionary tool, an easy-to-use checklist that identifies and precisely describes each critical element in a project scope definition package. The PDRI allows a project team to quickly analyze the scope definition package and predict factors that may impact project risk.
Here is proof that "government" and "intelligence" can happily coexist. Plenty of information on a variety of BI tools, as interpreted by the U.S. government.
Clean up your data by converting source into standard data when implementing your data warehouse.
The Who, What, Why, When and How of Benchmarking.
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"No opera plot can be sensible, for in sensible situations people do not sing." - W.H. Auden |