Project Management
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Customer Service Model Business Reengineering Project Plan

project plan

Putting together a whole new customer service model (CSM) is a challenge, particularly if you do it in less than a month. This sample report in Word is an in-depth analysis of a business problem re: customer service/helpdesk and a detailed set of recommendations and plan for how to reengineer the business to improve customer service operations.

Customized Package Sign-Off

deliverable

COTS, customized, and ready to go! Use this checklist to verify deployment-readiness and record issues that have arisen during customization and implementation of your application package.

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