Kaizen is a philosophy and practice that sees improvement in productivity as a gradual and methodical process and focuses on continual improvement throughout all aspects of life. Kaizen is a Japanese term meaning "change for the better." The concept of kaizen encompasses a wide range of ideas. It involves making the work environment more efficient ...
Kanban is a task management technique that sorts work to be completed according to progressive categories. It is suitable for tasks that can be broken down into small deliverables. Tasks managed by the Kanban technique are visualized on a Kanban Board.
Kanban in Action is a down-to-earth, no-frills, get-to-know-the-ropes introduction to kanban. It's based on the real-world experience and observations from two kanban coaches who have introduced this process to dozens of teams. You'll learn the principles of why kanban works, as well as nitty-gritty details like how to use different color stickies on a kanban board to help you organize and track your work items.
Kanban is becoming a popular way to visualize and limit work-in-progress in software development and information technology work. Teams around the world are adding kanban around their existing processes to catalyze cultural change and deliver better business agility. This book answers the questions: What is kanban? Why would I want to use it? How do I go about implementing it? How do I recognize improvement opportunities and what should I do about them?
The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.
Key Performance Indicators (KPI) are a set of quantifiable measures that a company or industry uses to gauge and compare performance in terms of meeting their strategic and operational goals.