Quality Is King: Deming's Point No. 3
byYou're not going to have customers to manage if your business isn't providing quality. Here's a quick review of Deming's TQM concept; it's worth a reminder.
You're not going to have customers to manage if your business isn't providing quality. Here's a quick review of Deming's TQM concept; it's worth a reminder.
Instead of measuring quality, Agile enterprises commit to it by investing in integration and testing, developing a common language around quality, and nurturing motivated, disciplined teams. Ultimately, quality reigns when organizations value it as much as profitability and protect the agile processes that support it.
"Few things are harder to put up with than the annoyance of a good example." - Mark Twain |