The author presents a case study detailing the attempts of a company to bring accountability to its inefficient IT operations. After several failed attempts, organizational change is achieved through the establishment of a project management office (PMO). The benefits realized through creation of the PMO are explained along with lessons learned.
CIOs holds the key in establishing IT as a part of the strategic business plan, which can help drive initiated changes across the organization. However, CIOs must also focus on maximizing outcomes with results in order to dramatically change the perception and actual value of IT in the eyes of the business.
Why do you have to make things so complicated? Using buzzwords and bafflement as a tactic to gain approval is diminishing in practice, and PMs lead the way with their ability to analyze, educate and prioritize to get approvals right.
Like it or not, getting people to buy in to change is more about their emotions than logic. As changemakers, we need to understand the emotional states—and the drivers of those states—in order to craft a winning strategy.
It is a critical decision process for executive teams as to whether, why and when to embark on an agile transformation. Practicing new ways of working and transforming an entire organization is a huge challenge but can help enterprises to deal with digital disruption, reduce costs, boost efficiency and improve quality.
Whether your organization is the most dysfunctional place in the world or one of the best offices in the city, there is always room for improvement. But it's important to not make changes based on knee-jerk reactions. Instead, the organization should be evaluated first before changes are implemented.