The Application Maintenance Manual presents information on your system and describes the programs in technical detail to assist the maintenance programmer. It is written for personnel who are responsible for the maintenance of the system and who need to understand the operating environment, security and control requirements.
Project bugs and the forecasting of progress can be complex. An Excel spreadsheet can be employed to gauge the progress of the testing and resolution teams. Using this simplistic method in conjunction with test-estimation techniques can help the project manager determine the completion date for testing efforts. Use this template in conjunction with the article Software-Simplistic Prediction Model for Bug Forecasting.
This zipped file contains 11 separate Word and Excel templates and examples to help you manage change, observe issues and track tasks. It's a one-stop-shop for change management!
Communication is a vital tool that any candidate for employment must demonstrate. Use these questions and suggestions to help evaluate candidates' written and oral communication skills.
COTS, customized, and ready to go! Use this checklist to verify deployment-readiness and record issues that have arisen during customization and implementation of your application package.