Project Management
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System Requirements Specification

deliverable
by Dennis Torrecampo

The System Requirements Specification (SRS) document describes all data, functional and behavioral requirements of the software under production or development.

Service Objectives Scorecard

deliverable

How well are your project's IT service objectives meeting the needs of the end users? Find out by asking them to rank each service objective on its merits.

User Story Template

PREMIUM deliverable
by George Ball

User stories can help you efficiently and effectively describe what knowledge management should look like for your unique organization. This template provides insight on how to use user stories to help you define your KM universe.

User Participation Plan

deliverable

How does a deployment plan for Siebel look? Just like this example, showing when, where and how the new Siebel system will be rolled out to users and clients.

User Requirements Planning Form

deliverable

When developing a new system, you'll have to interview the future users and ascertain their requirements for the system. This form walks you through the process.

Preliminary Application Development Requirements

deliverable

If you are developing an application for users, it helps to know what your basic business requirements are before you begin extensive analysis and design. This form will help you document them.

Sample RM Package Vendor RFI

deliverable

Are you about to select a commercial Relationship Management application? State exactly what you need. This thoroughly constructed sample RFI to solicit application package information from vendors will save you hours of work. Modify it to suit your requirements.

Business Operational Procedures Template

deliverable

User involvement is key to designing an effective application and a good user interface. Give the business users a template of standards and procedures to follow so that they can describe how they do their work, including workflow, and thus how the application should work for them.

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