Project Management

Software Issue Manager Enterprise Edition

Tool Specs

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Issue Manager Enterprise Edition allows to respond issues consistently and effectively. Some of the features are below:

* Fully control issue management process with 360 view of every issue from the issue creation to final resolution.

* Gain insight on every issue through issue-to-issue, issue-to-project and issue-to-member relationships.

* Get a real-time, system-wide view of how quickly and efficiently issues are resolved. 23 dashboard widgets are available. You can drag and drop or disable widgets to customize your dashboard. Individual dashboards are also available on any project or member page.

* Create issue, project, or member records from admin area record edit form or front-end forms any where any time.

* Create issue, project, or member records from admin area or front-end ajax enabled search forms. Search operators are available to drill down what you are looking for.

* Analyze key indicators and get insight using charts, cross-tab reports, or info boxes available on member, project, and system levels. Create custom reports on any page using analytics module.

* Access to essential information faster using contextually colored panels in member, project, issue archive pages in the front-end and admin area. Data grids are available for issue, member, or project records as a short-code or dashboard widget.

* Get optional notifications on when records created, changed, or deleted. Customize notification emails, choose who gets notified, other details from admin settings notification tab based on your team's need. 11 notification events can be used.

* Members can only access to records based on their organizational roles. For example, "Team Member" role holders can access to the issues that are self-reported, self-authored, project manager assigned, and the ones they participate in.

* Collaborate for faster and effective issue resolution through issue comments, project notes and private member notes.

* Translate into any language by using your favorite .po file editor.

* All device friendly, intuitive user interface makes navigation to the information needed faster.

* All app functionality is fully documented and accessible online. In addion, a glossary of terms, concepts, relationships is included in the "Glossary" tab of app settings in the admin area for further clarification.

* All of our apps are theme agnostic. Most well-written themes can be used without making any modifications.

* Fully integrated with WPAS and WordPress plugin ecosystem. Enhance app's features using other WPAS plugins or any other WordPress plugins.

* Import or Export any CSV data in your entities with a simple click on Operations button in the admin area.

* Customize to better match your need with WP App Studio plugin by adding, removing, renaming attributes, taxonomies, relationships or any object without writing single line of PHP code. Contact us for more advanced level modifications.

Categories

Agile
Application Lifecycle Management
Budgeting and Forecasting
Change Management (Version Control)
Collaboration
Document Management
Enterprise Portfolio Management
Expense Tracking
File Sharing
Issue Tracking
Metrics Tracking
Process Management
Professional Services Automation
Program Management
Project Accounting
Project Management
Project Portfolio Management
Reporting
Requirements Management
Resource Management
Risk Management
Scheduling
Service Management
Time Keeping
Workflow Management
Workforce Management

Features

Action Item Tracking
Approval/Workflow Management
Archiving Processes
Archiving Templates
Assignment Tracking
Benefits Documentation and Tracking
Best Practices Management
Billing & Chargeback Tracking
Budgeting & Forecasting
Change/Version Management
Collaboration
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reporting
Data Import/Export to MS Excel
Data Import/Export to MS Project
Document Management
Email Integration
Estimating
Executive Dashboarding
Expense Tracking
Fault Management
File Sharing
Gantt Charting
Issue Management
Knowledge Management
Legacy System Integration
Methodology/Process Management
Metrics Management
Milestone Tracking
Mobile Access
Multi-Currency
Multi-Language
Percent-Complete Tracking
Pert Charting
Portfolio Management
Progress Tracking
Project Accounting
Project Estimating
Project Template Customization
Project Template Integration
Project Workflow
Quality Management
Records Management
Reporting (Financial)
Reporting (Progress)
Requirements Management
Resource Management
Risk Management
Scheduling
Software Development Kit
Task Management
Template Customization Support
Time Tracking
Total Cost Tracking
Workforce Management

Platforms

Linux/Unix
Mac
Open Source
Other
Software as a Service
Windows

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