The x.hlp Adaptive Learning Suite comprises software that enables the creation and role-based delivery of business process and software simulation-based training (including, if necessary, interactive assessments), user tracking and reporting, documentation (manuals, quick reference guides), and an interactive online help system to reduce help desk calls by up to 50%.
The system may be implemented in just 2 days and it has already yielded dramatic results for many organizations:
- T-Mobile reduced training time by 50%
- Printronix reduced training development and delivery time for SAP by 90%
- DnB saved $1m in end user education costs in one month
- Rabobank increased user self-service help by 50%