Root Cause Analysis for PMs: Looking Back to Go Forward
Root cause analysis (RCA) is a logical process for discovering the underlying causes for variances. It can be applied for both single events and to identify patterns behind multiple issues over time. This webinar will present how to organize a RCA, such as who to involve, the process to follow, and how to document findings. Key tools for the analysis as well as the critical role of the project manager in establishing a learning environment will also be discussed.
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