Business Analysis 2017: Solution Evaluation
Solution evaluation is the often‐forgotten task. If you look at any diagram showing relationships of business analysis Solution Evaluation is always at the end. There are typically arrows showing the connection to the needs of a project or product. Still, poor solution evaluation always finds itself at the end. Teams focus hard on delivering a project then they are off to the next project and do not worry about making sure the solution is doing what it was intended to do.
OK, you are thinking not everyone forgets about Solution Evaluation. That’s true, but there is still an issue. The other problem may be with how goals and objectives are defined. They may be all about the features of the system. So, some may say they evaluate to make sure the features work as intended. That’s not bad, but more important is what the business was trying to accomplish. Just because a feature is delivered does not mean anyone wants it. The focus needs to be on outcomes or in other words needs assessment.
This session will give insight and tools to help make sure the foundation for quality Solution Evaluation is in place. Using a story from Kupe’s neighborhood he will help you learn the key components of solution evaluation so you can get better at this critical step in the life of a product.
Key Learning Objectives:
- The importance of Solution Evaluation
- Making sure you start with outcomes first
- How decisions made for Solution Evaluation become requirements for your product
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