Yikes, I am Being Replaced by a BOT
Robotic Processing Automation (RPA) promises to be a major disruptor to both organizations and their employees over the next few years. Basically, RPA is a software application that automates manual business processes. It is ideal for activities involving repetitive, high-volume manual tasks. In many ways, RPA is the office-based equivalent of production-line robots.
RPA will have far-reaching impacts on how people do their work, while also affecting current business processes, existing job roles, and organizational alignment. The objective of the webinar is to introduce the concept of RPA, while also discussing its impact on organizations and their employees from a change management perspective.
The webinar will cover various topics such as: what RPA is, how RPA differs from Artificial Intelligence, and how RPA is portrayed in the media. We will also touch on why organizations implement RPA, and why RPA implementations fail. Finally, and most importantly, we will discuss what Change Managers must do in order to prepare organizations and their employees for this technology.
In summary, managing a RPA change engagement will require, at a minimum, an understanding of people-related issues, risk elements (process and project), metrics, stakeholder expectations, and return on investment.
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