How an Awarded Program Improved Hospital Discharge Summaries for Successful Patient Recoveries
The University Health Network (UHN) in Toronto, Ontario, Canada wanted to ensure that patients who are discharged from hospitals receive the necessary support for a successful recovery. In 2014, UHN embarked on a 3-year, CA$955,000 quality improvement initiative which included creating a standardized electronic Discharge Summary for UHN’s 35,000 annual inpatients, detailing their hospital experience and requirements for ongoing care. The program finished on schedule and under budget and was a winner of the 2018 PMI Award for Project Excellence. Learn about this awarded program’s challenges, best practices, and lessons learned in this webinar.
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Acknowledgements: Kimberly Whitby, Jenn Constantino and Derrick May