The Agile Enterprise: Benchmarking Projects - Measuring Project Outcome not the Output

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58m 02s
Duration
1.00
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4,364
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Overview

Agile is perceived as a better way of delivering projects, products, and services. Unlike the traditional approach of measuring the value delivered based on the planned deliverables, the budget spent, and meeting the critical milestones, Agile doesn't provide clear metrics that can be used to compare projects and delivery teams. Agile is a new approach, and traditional project benchmarking may not be relevant. In the absence of standards and guidance from a community of practice, Agile teams use qualitative or semi-quantitative metrics to visualize progress. Metrics like velocity, burn-down charts, and defects escaped are pretty common at the team level, but many teams fail to use them beyond the team to compare themselves with other teams or to the industry. One reason is that most metrics are very subjective and easy to be gamed. This webinar presents a user-centric model, measuring the project from the customer perspective rather than old concepts that require technical expertise to size the project.  

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Acknowledgements: Laura Schofield and Derrick May

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