Talent & Technology Symposium 2019: Project Manager as Change Manager: 4 Steps for Successful Change
Every project in the organization is, effectively, a change project. This means that every project manager must also be a change manager. Project managers are taking on increasingly complex and challenging projects, resulting in the need for frequent, effective, and timely communication regarding the change that the project will bring on and its impact on the stakeholders. Failure to consider and communicate the impact of change on stakeholders impacts the overall success of the project. For this reason, Project Managers cannot afford to forget about the people side of change. In this session, we’ll focus on how project managers can balance managing the project with acting as the change manager to help others adopt the change the project will bring. This will be reviewed through a four step process:
1. Create an environment that welcomes and embraces change for stakeholders (including your project team!).
2. Create methods to engage stakeholders in change.
3. Ensure participation in change and enable for feedback mechanisms to ensure continued stakeholder involvement.
4. Develop plans to implement and sustain the change (after the project has ended and the team has moved on to other initiatives).
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