Mastering the Art of Mediation

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Premium Content
PMI Membership
$129 /year
(plus $10 application fee)
Sign up to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.
PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
Already a PMI Member? Log in now.
Premium Content
PMI Membership
$129 /year
(plus $10 application fee)
Sign up to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.
PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
Already a PMI Member? Log in now.
60m 14s
Duration
1.00
PDUs
4,261
Views

Overview

In this webinar, we will discuss how mediation, an alternative dispute-resolution technique, can defuse tensions to make for a more productive work place. Using mediation skills instead of imposing a decision, you will be able to apply communication skills, objectivity, and creativity to help disputants reach their own voluntary solution to the conflict.

Please refer to Dana Bernstein's other ProjectManagement.com webinars as a foundation for Mastering the Art of Mediation:

NOTE: You must watch videos in their entirety and all the way through to the end for our system to record your viewing activity accurately. Learn more about PDUs on ProjectManagement.com.

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Talent Triangle Alignment

This video qualifies for the following PDUs:
 
PMP/PgMP
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
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Acknowledgements: Laura Schofield and Derrick May

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