Project Management

The Art of Escalation

Featuring Dallas Chapter +1

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Premium Content
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$129 /year
(plus $10 application fee)
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PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
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Premium Content
PMI Membership
$129 /year
(plus $10 application fee)
Sign up for PMI Membership to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.
PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
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60m 25s
Duration
1.00
PDUs
2,285
Views

Overview

A Program Manager spends the vast majority of his or her time communicating.  Reporting progress to stakeholders, conducting meetings, and sharing metrics can take much of the day.  Certain communication requires careful consideration due to its volatile impact and visibility.  Escalating issues requires the insight and deft touch from the Program Manager.  This session presents guidelines and tips gathered from both project and program management experience.

 

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This video qualifies for the following PDUs:
 
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
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Acknowledgements: Derrick May and Heather McLarnon

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