Building Commitment During an ERP Rollout
In this e-book, Luc Galoppin and Daryl Connor bring together their insights on commitment and social architecture. You will learn how the eight stages of commitment apply to an ERP rollout and why it is critical to carefully plan the "moments of truth". This e-book is specifically useful for executives who face an ERP rollout. It helps us to see where we need to be vigorous in terms of organizational change management.
Enough about why 70 percent of the change effects fail (and the fact that this percentage may even be higher on ERP programs)...here is what we can focus on to enable commitment for the change in our irganziation: the commitment map for navigationg moments or truth.