Project Management

More Customer Satisfaction--Less Scope Creep

By John Kilian

[This Article Provided Courtesy of PMI]

This paper identifies the two conditions for using the project blueprinting framework and the three advantages of using project blueprints. It then outlines the four steps involved in using this framework to define a project's scope, describing the three scope-related factors that can cause project failure and the six components commonly found in well-crafted project scope statements.

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"Familiarity breeds contempt -- and children."

- Mark Twain