Project Management

Communication Methods

last edited by: Joao Sarmento on Jan 12, 2020 11:41 AM login/register to edit this page

Contents
1 Active Communication (push)
2 Passive Communication (pull)
3 Interactive Communication

There are multiple communication methods, which should placed in the following groups: Active Communication (push), Passive Communication (pull) and Interactive Communication.

Active Communication (push)

  • Information sent to specific recipients
  • Guarantees distribution of information but does not check whether it has arrived or been understood by the target audience;
  • Examples: letters, memos, reports, emails, faxes, voicemail, ...

Passive Communication (pull)

  • For high volumes of information or very large audience;
  • Requires recipients to access communication content at their own discretion;
  • Examples: intranet, e-learning, knowledge repositories, etc.

Interactive Communication

  • Multi-directional information exchange between two or more parties;
  • Most efficient way to ensure common understanding for all;
  • Examples: meetings, phone calls, video conferences, etc.


last edited by: Joao Sarmento on Jan 12, 2020 11:41 AM login/register to edit this page


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