Calm AI Fears With Proper Risk Reporting Strategies
Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.
When you are managing a project using a new AI application or function, stakeholders will be concerned. They have seen good news about AI, very bad news, and a significant amount of hype. There are many unknowns that concern them. They will look to you to communicate to them in a way that is focused on the areas of their concern.
You might be tempted to communicate using special means that are reflective of the unique nature of the powerful AI function being used, but that would be a mistake. If you leverage existing risk language in your communications, along with the common cadences and formats, you will gain certain crucial benefits.
Use Standard Risk Language to Build Stakeholder Confidence
Using standard risk language will help reduce stakeholders’ fear of the unknown. Using existing terminology and communication formats brings AI risks into familiar territory. You can then avoid spending time trying to assuage vague fears. You focus stakeholder attention on real, articulable risks that need to be understood and managed in the project.
If you use that standard risk language in an organization-standard status report, then you also communicate to stakeholders subtly that you are managing these risks in a way that has been proven over time in other projects. You will appear more prepared, which will also allay concerns.
Luckily, using this technique really …
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