Do You Have a PM Prompt Library?

Andy Jordan is President of Roffensian Consulting S.A., a Roatan, Honduras-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at [email protected]. Andy's new book Risk Management for Project Driven Organizations is now available.

  Artificial Intelligence  

A friend of mine recently said that the thing that they like best about artificial intelligence is the fact that you don’t need to read the manual to know how to use it. Their use cases are primarily personal, and they aren’t particularly technology savvy. So for them, being able to ask for information using plain English is great. But I don’t think that approach is as scalable to business scenarios as we might like to think.

Most personal AI use cases are requests for fairly straightforward information, so it doesn’t much matter how the request is made, or the level of detail provided. There are exceptions, but often those are being handled by people with more AI experience and skills, allowing them to format requests in a way that delivers the required information without a need for too much back and forth.

In business environments, the information requested is frequently more complex—and the inputs required to generate that information are more numerous, and potentially open to interpretation. As a result, the way that the request is phrased becomes important, as does the consistency of those requests across projects and over time.

That implies that organizations will benefit from developing a library of standard requests or prompts that can then be tailored to specific circumstances by adapting variables to the needs of the …

Please log in or sign up below to read the rest of the article.