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Conditioning Your Organization for Change
Michael R. Wood is a Business Process Improvement & IT Strategist Independent Consultant. He is creator of the business process-improvement methodology called HELIX and founder of The Natural Intelligence Group, a strategy, process improvement and technology consulting company. He is also a CPA, has served as an Adjunct Professor in Pepperdine's Management MBA program, an Associate Professor at California Lutheran University, and on the boards of numerous professional organizations. Mr. Wood is a sought after presenter of HELIX workshops and seminars in both the U.S. and Europe.
To answer this question you need to understand some fundamental aspects of change as it relates to human nature. Believe it or not, it is human nature to resist change. We all have what is known as a "homeostatic response" to change. This means that we tend to move back to the way things were rather than embrace a change to the status quo. To ensure that change is well received and then instituted, an organization and its people must first be conditioned for that change. Otherwise, the change won’t last and the old ways will be reinstated.
Change is inevitable. People grow older and, in the process, change. Mountains change shape and rivers direction over millions of years. These types of changes are slow and easy to adjust to.&…
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