Project Management

When It Comes to Employee Retention, the HR Function May Be the HR Dysfunction

Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.

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Think a moment - what are the five most important factors that you weigh to stay in your job? What do you think the top five are for your workforce? With all we know about the importance of retaining employees, there seems to be some confusion in this area, and there shouldn't be. Who's at fault? It may be your HR department! And your project may be experiencing unnecessary expense and risk because of the confusion.

A recent survey conducted by DDI (Development Dimensions International, www.ddiworld.com), a global human resource development and organizational development consulting organization, showed a disconnect between what employees valued in their workplace and what HR administrators thought the employees valued in the workplace.

Employees ranked these five factors as important to them:

  1. Balance between work and outside life
  2. Meaningfulness of work
  3. Trust between co-workers
  4. Relationship with supervisor
  5. Compensation

The factors are ranked in order, but all these factors were rated very close together.

Now, here is what HR administrators thought that employees valued most in their job, again, in order:

  1. Opportunities for growth & enhancement
  2. Compensation
  3. Level of Stress
  4. Relationship with supervisor
  5. Other/Unspecified

There does not seem to be a good match here. You might be thinking, "Well, at least they got two factors correctly listed (compensation and …


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