Fast-Track Coaching for Derailed Time and Task Management Skills (Part 2 of 2)

Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.

 

In Part 1, you identified workers who needed coaching for time and task management skills. Now its time to investigate and bring the coachees to success.

Keep the End in Mind

Remember that you want workers to be self-disciplined. That means they must know best practices and execute those best practices on their own. The implications are that you must not simply tell them what to do, but help them through a process (which they can duplicate) for determining how to better manage for themselves.

Cause Determination: Ask The Right Questions

You may know what the symptoms of the problem are (missed deadlines, low quality deliverables on deadline, lack of preparedness at meetings), but you should not make any assumptions about the causes of these symptoms. You risk wasting time and offending the coachee. Rather than jumping to conclusions, perform a targeted fact-finding with the cooperation of the worker.

Have a meeting and enlist the coachee's participation in determining what potential causes are behind any of the signs and symptoms (described in Part 1) you have documented. See the Sidebar "Constructive Fact-Finding" for details on what to check for.

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