Are You Cut Out to be a Policy and Procedure Writer? (Part 2 of 2)

 

In the first part of this two-part series, I gave suggestions for becoming a successful policy and procedure writer. Now the policy and procedure writer has another important role. They are instrumental in creating a policies and procedures department that is supported by senior management and recognized by all employees as being a central clearing house for all policies and procedures. Note that the policies and procedures department may be embodied in a single person, or a group of people.

There are three key areas that should be considered during the set up of a policies and procedures department. First, a member of senior management should sponsor the program. Second, high-level activities for a policies and procedures department should be written and approved. Third, a policy for writing policies and procedures should be communicated to all employees.

1. Sponsorship and Vision
Support from senior management is key for the creation of a policies and procedures department. This sponsor would ensure that the creation of a policies and procedures system becomes an important part in the vision and strategy plan of the organization. The vision should include a statement such as "All policies and procedures shall be of the highest quality, be written by competent individuals, and be aligned with the core processes of the organization.” Refer to my…

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