Project Management

Communication Typing

George Spafford
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Every day, we communicate using a wide variety of methods. However, the communication is often more than what we think and reaches more recipients than we planned. The following is a simple high-level model that categorizes communication based on the level of intention to communicate as well as the channel used.

 

Intentional and Unintentional Communications

If we look at the root nature of communication, we can see that it is a wide spectrum of intentional and unintentional signals. One can categorize popular media, speech and so on as intentional communication methods; they involve an act of cognition. In contrast, unintentional communications take place when unplanned content of some form is passed from a source to one or more targets.

 

The typing isn’t static. Intentional communications (IC) can quickly become unintentional communications (UC), and vice versa. For example, a signal sent to destination A may be carried via a broadcast method and received by stations B, C and D, who are all unintentional recipients. Furthermore, station C may decide to intentionally forward the signal to another site, which is then an intentional communication. Based on this, we can conclude that it is easier to manage the transmission of intentional communications relative to unintentional, as a cognitive act is required for the transmission to take place.

 

We can also conclude that…


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"In opera, there is always too much singing."

- Claude Debussy

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