Three's a Charm

Projects@Work - October 1, 2002

Acuent is getting bang for its buck with three PSA modules providing time tracking, revenue forecasting and expense reporting.

Acuent is a classic professional services company. The New Jersey-based firm specializes in software implementation and Web development. So it seems only natural that it would seek a PSA program. It eventually adopted three.

    

Acuent, formed when DataStudy bought Kinetic Technologies in 1999, had a paper system to track work hours, but it was wearing thin. "Over time, we weren't going to be able to handle the timesheets coming in and still push out invoices on a timely basis," says Lisa Druckman, director of accounting.

    

At A Glance... Tool: Unanet  Implemented: 2000 Cost: Not Available  Users: 300

So executives went shopping and settled on a system some employees already knew. Prior to the acquisition, Kinetic Technologies folks recorded their work in UnaTime, a Web-based timesheet program by Unanet Technologies in  Fairfax, Va.

    

And in March 2000, all 300 Acuent employees and consultants began doing the same. "It was highly accepted and extremely easy to use," Druckman says. "We rolled it out via e-mail. That's how easy it was."

    

With the time reporting problem solved, Acuent executives …

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