"Capacity Crowd" was a good article. It seems real capacity planning knowledge got lost when the United States shifted from a manufacturing to a service and technology economy.
RE: "Capacity Crowd"
This was a good article. Capacity planning is something that IT and other organizations have not normally done as a discipline. It seems real capacity planning knowledge got lost when the United States shifted from a manufacturing to a service and technology economy. Now there is so much talk about the portfolio mix, prioritization, etc., but nothing about the actual productive capacity of a resource to perform. Most organizations don’t look at the actual productive capacity that a project manager or team member has in a day. It is too much work.
From a time/motion study I did on myself and a detailed review of actual work done by others in a project office, I found that the average productive time ranged from 4 to 5.5 hours a day — short of the 7 hours, or even 6 hours, that some organizations use. When you resource-load an organization's resources at 6.5 hours a day and you are really only getting 5.5 hours, right out of the box, first day on the project, you are running short one hour for every person. Why do projects really run late?
Mike Beard, PMP, Partner, Value Based Project Management LLC