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In Other Words
Every project has a language of its own, from acronyms to slang. Establishing communication policies from the outset will make sure everyone on the team understands it. (FYI, that will reduce confusion and preserve valuable resource time.)
Good communication is critical to project success. It begins at the start of any project with the creation of the project language by the team. Team members will use prior project language until it no longer makes sense in the context of the current project’s discussions.
As the project manager, it is your responsibility to ensure that the current project lexicon is documented so that everyone understands what is being communicated. Here are two common areas of communication that can cause confusion, and tips to lessen their potential for miscommunication.
When Using Shortcuts
Initialisms, acronyms and abbreviations are inescapable in our world today. Initialisms (created by using the first or first few characters of each word in a phase, which are then spoken individually, e.g., HIV), acronyms (created by using the first or first few characters of each word in a phase, which are then spoken as a word, e.g., AIDS), and abbreviations appear in formal project documentation, team electronic communications, even as the name of the project.
Problems occur when team members use them without definition, assuming everyone knows what …
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