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Organized Creativity
A central tenet of user-centered design is iterative revision based on customer use. In theory, you keep iterating the design until it's right. In reality, the designer and project manager should work together to set limits and organize the process.
To succeed, software projects must ultimately deliver a product that has a good user interface. By definition, everything your customer sees and interacts with is the user interface — not just the graphics but also the words used, the error messages, the number and organization of screens, navigation, and more. For customers to have a positive experience with your product, they must be able to learn it easily and accomplish their tasks quickly. It has to anticipate mistakes and prevent them — or at least make it easy to recover. Not only does it have to be visually pleasing, it also has to provide people with a sense of satisfaction and confidence that they accomplished what they came to do. In short, the product has to be useful and usable.
The best practice approach to achieve useful and usable products is called user-centered design. Emerging from the fields of human-computer interaction, library science, and graphic design, user-centered design has a multi-disciplinary team create and refine the key concepts of a user interface. User-centered design produces a quality product, and it helps the team get the interface right the…
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