Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
The Diplomacy Dynamic
More than ever, successful project management requires diplomacy. Project teams must include communicators with the skills to build relationships, sell benefits and successfully navigate around the organizational icebergs, be they turf battles, separate agendas or outright apathy.
Like an iceberg, what lies below the surface of your project’s mission warrants as much attention as what is visible. Projects are complex organizational events, and their success or failure is largely determined by dynamics that take place outside the regularly scheduled status meeting. Project management tools are useful for dealing with hard data, but they provide little assistance in addressing the organizational issues that can often submarine the best-executed project plan. These "unseen" issues include turf battles, separate agendas, poor business relationships and outright apathy.
Project managers are susceptible to these organizational crosswinds when they fall into the "project management trap." This starts with the assumption that their tools, techniques and adherence to best practices provide a high probability of success. Another assumption is that once a project is funded, management has issued an edict for everybody to get in line and march to the beat of the project.
Software tools are useful up to a point in reporting on project metrics. Detailed project plans, balanced …
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"Who are you going to believe, me or your own eyes?" - Groucho Marx |