Project Management

Opportunity Knocks

James Dawson
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Imagine the effect of converting every project participant into a potential problem solver. When you empower people to take action and make change, the results can be astonishing. Here is a process for creating a culture that encourages problem solving at all levels, turning 'issues' into business opportunities.

All businesses have challenges, regardless of how successful they are. Some may experience challenges with communication, while others may experience challenges with technology. Unfortunately, the underlying problems in an organization often surface as employee complaints directed at executive management. These employees are often dedicated to the job, but not skilled in speaking business language. Therefore, they don’t know how to offer solutions; they can only express their concerns to their supervisors, which often come across as complaints.
 
Essentially, the employees don’t know how or aren’t empowered to find solutions to the problems. But when you create and maintain a problem-solving culture in your organization, you and your employees can transform every business challenge into a business opportunity. Use the following steps to empower your project teams to find solutions to organizational challenges:
 
1. Understand the Business Culture
As a senior executive or manager, you must realize that problems exist in your business that you don’t know about and …

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"Nothing defines humans better than their willingness to do irrational things in the pursuit of phenomenally unlikely payoffs."

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