Project Management

Talking Notes

Dan Bradbary/David Garrett
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The simple day-to-day interactions you have with your project team, sponsors and executives often determine your success. Yet few of us are trained to speak well. In this world of e-mail and automated reporting, good speech is a dying art. Here are some tips on how to talk better, the better to manage your colleagues and projects alike.

To manage a project — correction: to manage a project well — you need the respect of your colleagues. Frankly, it can make or break your project. And more than anything else, more than how you dress or how you look, how you speak determines how people judge you, how they react to you, and how you’re perceived. To put it another way, the better you speak, the better you can manage people, and hence, the better you can manage projects. And we’re not talking about the fine (and daunting) art of public speaking, which horrifies most people by nature. We’re talking about the simple day-to-day interactions you have with your colleagues on your project team and the executives and sponsors you have to finesse.
 
Yet for all this, few of us are trained to speak well. Apart from a high school debate class, what formal training do we get in the lost art of conversation — or even better, the art of presentation? (How many presentations have you given in the last six months? How many were you trained for?) Even linguists, as a whole, tend to ignore this …

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"I may not agree with what you say, but I will defend to the death your right to say it."

- Voltaire

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