CEO and CIO: Eye to Eye
Gartner Vice President Robert Handler is VERY familiar with how decisions are made and how executives work together in creating mission-critical systems. He heads up Enterprise Planning and Architecture Strategies for the world’s largest technology research firm and has recently co-written IT Portfolio Management—Step by Step: Unlocking the Business Value of Technology. Here’s his take on CEO/CIO relationships:
gantthead: In your book, you talk about the CIO, “…providing a venture capitalist approach in taking calculated risks based on potential IT solutions that could increase productivity, drive revenue growth, and decrease costs.” That implies a very cut-throat approach to things, a very high expected return on each transaction, many failures coupled with huge successes, and a generally short-term perspective on potential returns. Should projects that a CIO considers absolutely produce a very quick and high return on investment?
Robert Handler: Not at all. If anything, organizations are too short term in their thought process and planning horizon. Venture capitalist is just one of the many hats a CIO must wear, helping to facilitate decisions that have high risk and correspondingly high reward. CIOs should have a reasonable balance of investments that support the vision, strategy and
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